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Terms of Use

Effective Date: 2025-05-03

Welcome to DIFQUE, an eCommerce platform owned and operated by RenoEstate LLC (“Company”, “we”, “us”, or “our”). The following Terms of Use (“Terms”) govern your access to and use of our website located at [www.difque.com] (“Website”) and any services, content, features, or purchases provided through the Website (collectively, the “Services”).

Please read these Terms carefully before accessing or using our Services. By accessing, browsing, or using any part of the Website, you agree to be bound by these Terms. If you do not agree with all the terms and conditions contained herein, you may not access or use the Website.

1. Acceptance of Terms

By using this Website, you represent that you are at least the age of majority in your jurisdiction or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You agree to use the Website for lawful purposes only and in accordance with these Terms.

2. Modifications to Terms

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Changes will take effect immediately upon being posted on the Website. It is your responsibility to review these Terms periodically for updates. Continued use of the Website after changes have been posted constitutes your acceptance of those changes.

3. Account Registration

To access certain features of the Website, you may be required to register for an account. You agree to provide current, complete, and accurate information during the registration process and to update such information to maintain its accuracy.

You are responsible for safeguarding your account login information and for all activity under your account. DIFQUE and RenoEstate LLC are not liable for any loss or damage resulting from your failure to maintain the confidentiality of your account credentials.

4. Product Descriptions and Availability

We make every effort to display accurate product information, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content are accurate, complete, current, or error-free. All products and services are subject to availability and we reserve the right to limit quantities or discontinue products at any time without notice.

5. Pricing and Payments

All prices displayed on the Website are in [USD or your chosen currency] unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Payment must be made at the time of order using one of the accepted payment methods. We use third-party payment processors, and by placing an order, you authorize us to charge your selected payment method.

6. Shipping and Delivery

Shipping times and costs are provided at checkout and may vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Ownership of items passes to you upon delivery. Risk of loss or damage passes to you once the product is delivered.

7. Returns and Refunds

Please refer to our [Return Policy] for details on our return and refund process. We reserve the right to deny returns or refunds if items are not returned in their original condition or within the applicable time period.

8. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of RenoEstate LLC or its licensors and is protected by copyright, trademark, and other applicable laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from us.

9. Prohibited Uses

You may not use the Website for any unlawful or prohibited purpose, including but not limited to:

  • Violating any local, state, national, or international laws or regulations;

  • Infringing upon or violating our intellectual property rights or the rights of others;

  • Uploading viruses or malicious code;

  • Collecting personal information of others without consent;

  • Engaging in spamming, phishing, or any other disruptive or fraudulent activities.

We reserve the right to terminate your access to the Website for violating any of these prohibited uses.

10. Disclaimer of Warranties

The Website and all products and services provided through it are offered on an “as-is” and “as-available” basis without any warranties of any kind, express or implied. We do not guarantee that the Website will be uninterrupted, error-free, or secure.

You use the Website at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, RenoEstate LLC, its affiliates, officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or any products purchased through it.

Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless RenoEstate LLC and its affiliates, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Website or your breach of these Terms.

13. Privacy Policy

Your use of the Website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your information. Please review it carefully.

14. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by RenoEstate LLC. We are not responsible for the content, policies, or practices of any third-party sites.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Insert County and State] for any disputes arising out of or relating to these Terms.

Refund & Return Policy

Thanks for making it DIFQUE

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Refunds, if applicable, will be promptly processed and credited back to your original payment account used for the purchase. Please allow up to 5 business days for the refunded amount to be deposited into your payment account.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.

DIFQUE does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Please make sure you are completely satisfied with the design on each product before you make a purchase. Also, take the timeout to choose the right size and color of each product you wish to purchase. There is no exchange or refund once we start processing your order.

Any problem(s), please contact us.

Shipping Policy

Thanks for making it DIFQUE.

Please allow 2-7 business days to fulfil/process your order. Once the order is done fulfilled/processed, we will send it out for delivery. We will also immediately notify you by email with real-time tracking information and to confirm that we have shipped the item(s).

Shipping costs calculations.
Shipping cost is calculated at checkout based on the shipping address. Once you enter the address where the item(s) will be shipped, the shipping cost will be automatically calculated and displayed.

Once your item(s) are shipped, they are no longer within our control, and any delays caused by the shipping company are beyond DIFQUE’s influence. If you have not received your item(s) within 30 days after shipping, please contact us.

We currently only ship to the countries and territories below. This list is subjected to change at anytime.
Destinations we currently ship to, including: Australia, Canada, New Zealand, United Kingdom and United States.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. DIFQUE is not responsible for these charges if they are applied, and are your responsibility as the customer.